Privacy Policy
Your privacy is important to us. It is Fluid Logic's policy to respect your privacy and comply with any applicable law and regulation regarding any personal information we may collect about you, including across our website, https://www.fluidlogicseo.com/, and other sites we own and operate.
Personal information is any information about you which can be used to identify you. This includes information about you as a person (such as name, address, and date of birth), your devices, payment details, and even information about how you use a website or online service.
Please be aware that if our website links to third-party websites and services, those sites and services may have their own privacy policies. After clicking on a link to content hosted by a third party, you should evaluate their posted privacy policies to see how they collect and use personal information. This Privacy Statement does not apply to any actions you perform after leaving our website.
The effective date of this policy is 3 January 7, 2021.
Updated last on 1 January 2022
Information We Collect
Information we collect falls into one of two categories: “voluntarily provided” information and “automatically collected” information.
“Voluntarily provided” information refers to any information you knowingly and actively provide us when using or participating in any of our services and promotions.
“Automatically collected” information refers to any information automatically sent by your devices in the course of accessing our products and services.
Log Data
When you visit our website, our servers may log the basic information sent by your web browser. It may contain the Internet Protocol (IP) address of your device, the kind and version of your browser, the pages you visit, the time and date of your visit, the length of time spent on each page, and other information regarding your visit.
In addition, if you encounter certain difficulties while using the site, we may automatically gather information about the error and its occurrence. This data may contain technical information about your equipment, what you were attempting to accomplish when the issue occurred, and other relevant technical information. You could or might not receive notification of such errors, even in the instant they occur, that they have occurred or the nature of the fault.
It may be feasible to integrate this information with other data in order to identify specific persons.
Device Data
When you visit our website or interact with our services, we may automatically collect data about your device, such as:
- Device Type
- System Operating Software
- Geo-location data
The information we collect may depend on the settings of your device and software. We advise that you consult the policies of your device maker or software supplier to see what information they make available to us.
Personal Information
We may ask for personal information — for example, when you subscribe to our newsletter or when you contact us — which may include one or more of the following:
Legitimate Reasons for Processing Your Personal Information
We only collect and use your personal information when we have a legitimate reason to do so. In such situations, we collect only the least amount of personal information necessary to provide our services.
Gathering and Use of Information
When you perform any of the following on our site, we may gather personal information from you:
Acquire a subscription
Sign up to receive updates from us via email or social media channels
Access our content using a mobile device or web browser.
Contact us via email, social media, or on any similar technologies
When you mention us on social media
We may collect, retain, use, and disclose information for the following purposes, and we will not further handle personal information in a manner that is incompatible with these purposes:
- to supply you with our platform's core features and services
We may combine voluntarily provided and automatically collected personal information with general information or research data we receive from other trusted sources. For example, If you consent to us accessing your social media profiles, we may combine information sourced from those profiles with information received from you directly to provide you with an enhanced experience of our site and services such as providing you with more personalized content.
Security of Your Personal Information
When we collect and process personally identifiable information, and for as long as we possess it, we will protect it using commercially reasonable means against loss, theft, and unauthorized access, disclosure, copying, use, and alteration.
No technique of electronic transmission or storage is 100% secure, and no one can guarantee total data security.
You are responsible for selecting any password and its overall security strength, ensuring the security of your own information within the bounds of our services. For example, ensuring you do not make your personal information publicly available via our platform.
How Long We Keep Your Information
We keep your personal information only for as long as we need to. This time period may depend on what we are using your information for, in accordance with this privacy policy. For example, if you have provided us with personal information such as an email address when contacting us about a specific enquiry, we may retain this information for the duration of your enquiry remaining open as well as for our own records so we may effectively address similar enquiries in future. If your personal information is no longer required for this purpose, we will delete it or make it anonymous by removing all details that identify you.
To comply with legal, accounting, or reporting requirements, or for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes, we may preserve your personal information.
Children’s Privacy
We do not aim any of our products or services directly at children under the age of 13, and we do not knowingly collect personal information about children under 13.
Disclosure of Personal Information to Third Parties
We may share your information with:
a parent, subsidiary, or affiliate of our company
third-party service providers for the purpose of enabling them to provide their services, including (without limitation) IT service providers, data storage, hosting and server providers, analytics, error loggers, debt collectors, maintenance or problem-solving providers, professional advisors, and payment systems operators
our employees, contractors, and/or related entities
our existing or potential agents or business partners
credit reporting agencies, courts, tribunals, and regulatory authorities, in the event you fail to pay for goods or services we have provided to you
courts, tribunals, regulatory authorities, and law enforcement officers, as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise, or defend our legal rights
third parties, including agents or sub-contractors, who assist us in providing information, products, services, or direct marketing to you
third parties to collect and process data
an entity that buys, or to which we transfer all or substantially all of our assets and business
Among the third parties we now work with are:
Google Analytics
Clicky
Your Rights and Controlling Your Personal Information
Your choice: By providing personal information to us, you understand we will collect, hold, use, and disclose your personal information in accordance with this privacy policy. You do not have to provide personal information to us, however, if you do not, it may affect your use of our website or the products and/or services offered on or through it.
Information from third parties: If we receive personal information about you from a third party, we will protect it as set out in this privacy policy. If you are a third party providing personal information about somebody else, you represent and warrant that you have such person’s consent to provide the personal information to us.
You may withdraw your agreement to our use of your personal information for direct marketing at any time by contacting us using the details provided below.
You may request access to your personal information that we maintain.
Correction: If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us using the details provided in this privacy policy. We will take reasonable steps to correct any information found to be inaccurate, incomplete, misleading, or out of date.
We will not discriminate against you for exercising any of your rights regarding your personal information. Unless your personal information is required to provide you with a specific service or offer (such as user support), we will not deny you goods or services, charge you different prices or rates for goods or services, including by granting discounts or other benefits, impose penalties, or provide you with a different level or quality of goods or services.
Notification of data breaches: We will comply with all applicable laws in the case of a data breach.
Complaints: If you believe that we have breached a relevant data protection law and wish to make a complaint, please contact us using the details below and provide us with full details of the alleged breach. We will promptly investigate your complaint and respond to you, in writing, setting out the outcome of our investigation and the steps we will take to deal with your complaint. You also have the right to contact a regulatory body or data protection authority in relation to your complaint.
Unsubscribe: To unsubscribe from our email database or opt-out of communications (including marketing communications), please contact us using the details provided in this privacy policy, or opt-out using the opt-out facilities provided in the communication. We may need to request specific information from you to help us confirm your identity.
Use of Cookies
Using "cookies" we collect information about you and your activities on our website. A cookie is a small piece of data that our website maintains on your computer and retrieves each time you visit, enabling us to determine how you utilize our website. This enables us to show you content that is tailored to your preferences.
Refer to our Cookie Policy for additional details.
Business Transfers
If we or our assets are bought, or in the unlikely event that we go out of business or file for bankruptcy, we would transfer data, including your personal information, to the acquiring party. You acknowledge that such transfers may occur and that parties who acquire us may, to the extent permitted by applicable law, continue to use your personal information in accordance with this policy, which they will be required to assume because it is the basis of any ownership or use rights we have over such information.
Limits of Our Policy
Our website may contain links to non-owned and operated external websites. Please be aware that we have no control over the content or policies of these sites and cannot be held liable for their separate privacy policies.
Changes to This Policy
We may modify our privacy policy at our discretion to reflect changes to our business processes, current acceptable practices, or legislation or regulations. If we decide to modify this privacy policy, we will post the updated version via the same link you used to access this policy.
If required by law, we will get your consent or provide you the opportunity to consent to or decline any new uses of your personal information.
Additional Disclosures for Australian Privacy Act Compliance (AU)
International Transfers of Personal Information
Where the disclosure of your personal information is solely subject to Australian privacy laws, you acknowledge that some third parties may not be regulated by the Privacy Act and the Australian Privacy Principles in the Privacy Act. You acknowledge that if any such third party engages in any act or practice that contravenes the Australian Privacy Principles, it would not be accountable under the Privacy Act, and you will not be able to seek redress under the Privacy Act.
Additional Disclosures for California Compliance (US)
Under California Civil Code Section 1798.83, if you live in California and your business relationship with us is mainly for personal, family, or household purposes, you may ask us about the information we release to other organizations for their marketing purposes.
To make such a request, please send us an email with the subject line "Request for California privacy information." using the contact information contained in this privacy statement. Once every calendar year, you may submit a request of this nature. We shall supply you with a list of the types of personally identifiable information we provided to other organizations for their marketing purposes during the preceding calendar year, as well as the names of those companies. Not all personal information transmitted in this manner is protected under section 1798.83 of the California Civil Code.
Do Not Track
Some browsers contain a "Do Not Track" function that allows you to instruct websites not to track your online activities. We do not currently respond to browser "Do Not Track" signals.
We adhere to the guidelines mentioned in this privacy statement, ensuring that we gather and process personal information properly, fairly, transparently, and for valid, legal purposes.
Cookies and Pixels
You can always refuse our website's cookies if your browser allows it. The majority of browsers provide you to reject all cookies or a subset of cookies through the use of browser settings. Therefore, your ability to restrict cookies is totally dependent on the capabilities of your web browser. Please refer to the Cookies section of this privacy statement for additional information.
CCPA-permitted financial incentives
In compliance with your nondiscrimination right, we may provide you with certain financial incentives permitted by the CCPA that may result in varying pricing, rates, or quality levels for the goods or services we supply.
Any CCPA-permitted financial incentive we offer will reasonably relate to the value of your personal information, and we will provide written terms that describe clearly the nature of such an offer. Participation in a financial incentive program requires your prior opt-in consent, which you may revoke at any time.
California Notice of Collection
We have gathered the following categories of personal information as outlined by the California Consumer Privacy Act in the last year:
i. Geolocation data.
For more information on information we collect, including the sources we receive information from, review the “Information We Collect” section. We collect and use these categories of personal information for the business purposes described in the “Collection and Use of Information” section, including to provide and manage our Service.
Right to Know and Erase
If you are a California resident, you have the right to request that we delete the personal information we've collected on you and to receive particular information about our data practices over the past year. You have the right to make the following explicit requests of us:
- The categories of your personal information that we have collected;
- The sources from which personal information was obtained;
- The categories of your personal information that we shared or sold for business purposes;
- The types of third parties to whom personal information was given or sold for commercial purposes.
- The business or commercial rationale for acquiring or selling your personal information; and The specific personal information that we have collected.
- The specific pieces of personal information we have collected about you.
Please use the contact information provided in this privacy policy to exercise your rights.
Shine the Light
In addition to the rights stated above, if you are a California resident, you have the right to request information about how we disclose certain personal information as specified by California's "Shine the Light" law with third parties and affiliates for their own direct marketing purposes.
To receive this information, email us a request using the contact details specified in this privacy policy. Requests must include “California Privacy Rights Request” in the first line of the description and include your name, street address, city, state, and ZIP code.
Getting in touch
For any questions or concerns regarding your privacy, you may contact us using the following details:
info@fluidlogicseo.com